RETURNS POLICY

 

Returns

Our returns policy lasts 14 days. If 14 days have past since your receipt of the W8 GYM, unfortunately, we can’t offer you a refund or exchange. PLEASE NOTE: You are responsible for paying for your own return shipping costs for returning your item and we suggest using a trackable insured service. Shipping costs are non-refundable.

However, we want you to be happy with your purchase so, if there is anything we can do to help please contact customer service by email at ask@w8gym.com. Your item must be unused and in the same saleable condition that you received it and it must also be in its original outer brown W8 GYM packaging carton.

Before completing any return please contact customer services at ask@w8gym.com.

Any item not in its original condition, damaged or missing parts, will not be refunded.

 

Refunds (if applicable)

Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If the return is approved, then your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment (Including PAYPAL and KLARNA).

If for any reason you do not receive your refund within 3-4 business days after notification then contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ask@W8GYM.com.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ask@W8GYM.com for procedure.

 

Shipping:

To return your product, you should mail your product to:

W8 GYM Ltd., 6 Sopwith Crescent, Wimborne, Dorset BH21 1SQ United Kingdom

PLEASE NOTE: You are responsible for paying for your own shipping costs for returning your item and suggest using a trackable insured service. Shipping costs are non-refundable.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.